Delete Your Account

Last updated: April 9, 2026

We're sorry to see you go. This page explains how to delete your AstroHalo account and what happens to your data when you do.

How to Delete Your Account

You can delete your account directly from the AstroHalo app:

Open the AstroHalo app
Tap the profile icon to open Settings
Scroll to the bottom of the Settings panel
Tap Delete Account
Confirm your decision in the prompt

What Gets Deleted

When you delete your account, the following data is removed from our live database immediately and from encrypted backups within 30 days:

Profile information (name, email, nickname, avatar)
Birth data (date of birth, birth time, birth location, timezone)
Saved natal charts and horoscope history
AI chat conversation history
Tarot reading history
Synastry connections, invites, and partner profiles
Calendar interpretations and highlights cache
Subscription records, credit balance, and purchase history
Push notification token and notification preferences
Generated PDF reports

Please note: Account deletion is permanent and cannot be undone. All your data, including saved charts and chat history, will be irreversibly removed.

What May Be Retained

A one-way SHA-256 hash of your email, kept in a deletion log to honor "right to be forgotten" requests if you re-register
Anonymized, aggregated analytics data that cannot identify you
Records required to be retained by applicable law (e.g., transaction records for tax or legal compliance)

Active Subscriptions

Deleting your account does not automatically cancel any active subscriptions managed through the App Store or Google Play. To avoid future charges, please cancel your subscription before deleting your account:

iOS: Settings > Apple ID > Subscriptions > AstroHalo > Cancel
Android: Google Play Store > Profile > Payments & subscriptions > Subscriptions > AstroHalo > Cancel

Request a Copy of Your Data First

If you would like a copy of your data before deleting your account, email [email protected] from the email associated with your account. We will provide a JSON export within 30 days.

Alternative: Request Deletion via Email

If you cannot access the app, request deletion by emailing [email protected]. Include the email address associated with your account. We will process your request within 30 days and send a confirmation when complete.